Job Description (Download)

SUPERVISED BY: Executive Director

PURPOSE OF ROLE: Under the general direction the Executive Director, the Operations Manager will coordinate all aspects relating to regulatory practices as outlined for our 501c3 not-for-profit organization. As a team, the Executive Director and the Operations Manager work to ensure the smooth running of all Museum operations and visitor services. The position of Operations Manager requires a proactive and flexible approach, high level administrative responsibility, and the ability to handle multiple tasks.

The successful candidate will likely have experience in the field of not-for-profit management, be entrepreneurial, and be familiar with general accounting practices. This individual needs also to be comfortable addressing groups and adept at interacting with a broad cross section of the Museum’s wider constituency including community partners, members, trustees, visitors, and current and prospective donors.

Please note that primary responsibilities are outlined below. However, the list is not exhaustive and is intended to reflect main tasks and areas of work. Changes may occur over time, and the successful applicant will be expected to agree to reasonable changes regarding expectations of the position.

DUTIES MAY INCLUDE BUT ARE NOT LIMITED TO:

• Financial Administration
• Office Management
• Volunteer & Visitor Services
• Facilities Management
• Collections Curation
• Exhibition Preparation

MINIMUM QUALIFICATIONS:

• A minimum two years of experience in a financial administrative role
• Associates degree
• Ability to maintain high level of accuracy with careful attention to detail
• Commitment to ongoing personal and organizational development
• Excellent IT skills (Word, Excel, PowerPoint, etc.)
• Equally comfortable working independently and as part of a team
• Outstanding communication, numerical, verbal, and written skills
• Previous experience in a small/medium size organization (preferably in the heritage/cultural sector) working in a related discipline
• Strong multi-tasking, organizational, and time management skills

DESIRABLE ATTRIBUTES:

• Ability to think about problems and be creative in developing solutions, as well as resolute in their implementation
• Bachelor degree
• Commitment to excellent customer service
• Dynamic leadership with the ability to positively motivate others
• Experience working with volunteers
• Enjoy meeting and interacting with other people
• Facilities management experience
• Personable, outgoing
• Retail experience
• Understanding of administrative and management needs of smaller cultural organizations

CCHS recognizes that it is unlikely that any one individual will have all experience and qualities listed, and welcomes applications from candidates who wish to grow and develop skills in these areas.